Refund policy
Return and Refund Policy
Thank you for shopping with Haerime. This policy explains return eligibility, return shipping, and refunds for our accessories.
Return Eligibility
Eligible items may be returned within 30 calendar days after delivery. Items must be unused, undamaged, and in their original packaging, including the original tags, pouches, and inserts.
We cannot accept items that have been worn, used, altered, or washed; items returned without their original packaging or components; gift cards; or items clearly marked final sale at checkout.
Return Authorization
Contact support@haerime.com for return authorization and mailing instructions before sending an item.
Haerime / Apple S Management, LLC7598 Ritchie Hwy #68
Glen Burnie, MD 21061-9998
United States
This USPS Street Addressing mailing address is not represented as Haerime's physical place of business. Returns sent without prior authorization may not be accepted or refunded.
Return Shipping
Customers pay ordinary return-shipping costs. We recommend using a trackable shipping method and keeping proof of shipment.
If an item is defective or we sent the wrong item, Haerime will pay the return-shipping cost and provide an appropriate replacement or refund.
Refunds
After the return is received and inspected, we will notify you whether the refund is approved. An approved refund is issued to the original payment method. Processing by the payment provider may take 5–7 business days. Original shipping charges are non-refundable.
Exchanges
We do not offer direct exchanges. To select a different style or color, return the eligible item and place a new order.
Damaged or Incorrect Items
Contact us at our contact page within five business days after delivery and include clear photos of the issue. We will resolve an eligible defect or wrong-item claim at no additional return-shipping cost to you.